1. Introduction
SOMA Foundation is a registered Non-Profit Organisation (NPO) committed to uplifting our community through skills development, sports, entrepreneurship, and social support initiatives. We value your trust and are committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) and other applicable laws.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with us through our events, programmes, website, or other services.
2. Information We Collect
We may collect the following types of personal information:
Full name, ID number or date of birth
Contact details: phone number, email address, and physical address
Payment and transaction information
Any other information you voluntarily provide to us (e.g. feedback, enquiries, forms)
3. How We Use Your Information
We collect and use your personal information to:
Process event registrations, stall bookings, and participation fees
Issue receipts and manage transactions
Communicate important updates and event information
Provide newsletters, announcements, and marketing (where you have consented)
Improve our programmes and community offerings
Comply with legal and regulatory obligations
4. How We Protect Your Information
We implement appropriate security measures to protect your personal information from unauthorised access, misuse, or loss. We do not sell or share your information with third parties for commercial purposes. Where we do share your information (e.g. with payment processors), we ensure that they comply with strict confidentiality and data protection standards.
5. Refund Policy
Please note that SOMA Foundation is a community-based Non-Profit Organisation (NPO) and does not offer cash refunds on any participation fees, stall bookings, donations, or other payments made to us.
However, should you wish to cancel your booking or withdraw from an event, you may request that the funds be:
Transferred to a gift card or voucher that can be used for future events or activities hosted by us, or
Allocated to another programme or community interest that our NPO supports.
All such transfers must be requested in writing and are subject to approval at our discretion.
6. Your Rights
You have the right to:
Access and update your personal information
Object to the processing of your personal data in certain circumstances
Lodge a complaint with the Information Regulator if you believe we are not handling your data lawfully
7. Cookies & Website
Our website may use cookies to enhance your browsing experience. You can modify your browser settings to disable cookies, but this may affect certain functionalities.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately upon publication.
9. Contact Us
If you have any questions about this Privacy Policy, need to request a data update, or wish to submit a refund transfer request, please contact us at:
📧 Email: info@somafoundation.org.za
📞 Phone: +27 (81) 436-1513
🏢 Address: Maxwell Office Park Waterfall City Gauteng 1683
SOMA Foundation — Building better communities, together.